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Township News

Posted on: September 5, 2017

New Jersey American Water Investing $1.5 Million in Main Replacement Project on Glen Ave.

Notice from New Jersey American Water Regarding Main Replacement on Glen Avenue:

New Jersey American Water is preparing to replace approximately 2,200 feet of an aging 24-inch main that was installed in the 1920s with new 30-inch ductile iron main along Glen Avenue (from the west side of Lackawanna Place near the Library to Sagamore Road). The existing pipe has reached the end of its useful life and will be replaced with new pipe. These improvements should enhance water service reliability and water flows for household consumption and fire fighting.

This project is space confined. Because of this, to maintain service during the project, a temporary water line will be installed above ground bypassing the section of the water main that is being replaced. The bypass line will be buried underground to allow access to any driveways as well as the entrance to the park.

The project also includes performing work on several utility-owned service lines along the pipeline route. In addition, we’ll be installing nine meter pits where none exist. These are typically installed at the curb area of the property, in our right of way. After installation, all that will be visible is a 15-inch circular cover that will be flush with the ground.

Project Start/End and Work Hours

Weather permitting, New Jersey American Water’s contractor, J. Fletcher Creamer & Son, Inc., will begin work the week of September 11 and be completed by mid- Decemeber. Work hours will be from 9 a.m.–4:00 p.m., Monday through Friday. Work on weekends and evenings is not expected unless required to maintain project schedule. Final paving and restoration will be completed in the spring of 2018.

Moving the Meter

Once the meter pit is installed, the meter serving your property will be moved from its current location inside your property to the meter pit. By doing this, we will no longer require access into your home to read, inspect, repair or replace the water meter in the future.

Access to the Meter 

Once the meter pits are installed, and the entire project is complete, we’ll contact you set up an appointment to move the meter from inside the property to the meter pit. To perform this work, we’ll need to gain access to the existing water meter located inside your property, so we may relocate it to the new meter pit. There is no cost to you to have this work performed. The relocation of the meter should take approximately 20 - 30 minutes.

How to Prepare

To prepare for the removal of the meter from inside your property, we ask that you clear the area to the water meter for safe and easy access. During the process of the meter relocation the water service will be interrupted for a few minutes.

Project Overview

• Install, disinfect, test and place new main into service

• Replace utility-owned service lines and transfer customers to the new main (we’ll notify you if the service line serving your property is replaced and provide you with flushing instructions)

• Perform final paving and restoration of concrete, driveway, grass and landscaping

Service Impacts/Disruptions: What to Expect

While we interconnect the new main to distribution system: Customers may experience a temporary service interruption while this work is performed. Customers may also experience a slight discoloration of water. If this happens, run the water until it is clear.

Once the new main is installed: We’ll return to connect customers to the new main. This may involve replacing the utility-owned service lines, which is the portion of pipe that extends from the company’s main in the street to the company shut off valve (generally located near the curb).

If we’re replacing the utility-owned service line at your property: Typically, there is a 30- and 60-minute interruption of service while the contractor connects the new service line. We’ll attempt to notify customers 24 hours in advance. We’ll also notify you on the day the service line is replaced with further instructions on how to flush your household plumbing prior to using water. It is important that you read and follow these instructions. If you’re not home, we’ll leave the instructions at your front door.

Our crews will work as quickly as possible to shorten the length of these temporary inconveniences. We appreciate your patience and understanding during this project.

Traffic and Accessibility

Sections of street where the construction is taking place may be closed during work hours. All traffic control will be coordinated with local police. Motorists should use caution, obey traffic signs and follow any detour routes when driving in the area.


Our contractor will take measures to minimize noise levels; however, there will be some unavoidable noise associated with this project. We appreciate your understanding of any inconvenience that this may cause.

Site Maintenance

The project site will be maintained and cleaned each day before contractors have completed work.

Your safety, as well as the safety of your neighbors and our workers is important to us! Should you have any questions or concerns about this project, please contact:
Rick Base

We can also be reached at our Customer Service Center at 1-800-272-1325
Hours: 7 a.m.-7 p.m.
For emergencies: We’re available 24/7


NJ American Water Glen Ave Main Replacement Project Overview

Timeline - NJ American Water Glen Ave Project

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